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Credit cards

Complaint 15016363 Consumer Adjustment

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
Virginia 23669
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 3, 2025Complaint received
  2. Aug 3, 2025Sent to Consumer Adjustment
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Consumer Adjustment complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Jan 2, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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