Debt collector · complaint record
Consumer Adjustment complaints
Filed under Consumer Adjustment Company Incorporated
Consumers have filed 2,559 complaints about Consumer Adjustment since 2013, 499 of them in the last 12 months (-15% on the year before). It answered 95% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 2,559
- Last 12 months
- 499
- Answered on time
- 95%
- Closed with relief
- 0%
- Last 30 days
- 27
- Rank
- #76 of 1,963
Since August 2013
-15% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 7, 2026
Most complained-about debt collectors
Consumer Adjustment complaints by month
The busiest month was December 2024 (77 complaints). Complaints in the last 12 months are down 15% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Consumer Adjustment answered last 12 months
- Closed with explanation49799.6%
- Untimely response20.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time22/4595% on time
- Relief for customers0/400% closed with relief
- Complaint trend14/15-15% vs last year
What Consumer Adjustment complaints are about
Top Consumer Adjustment problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 563
- Debt was result of identity theft 266
- Debt was paid 61
- Debt was already discharged in bankruptcy and is no longer owed 12
Where Consumer Adjustment complaints come from
Most complaints: Texas (576), Florida (283), Georgia (274), California (242), Missouri (149).
Consumer Adjustment compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Medical Data SystemsDebt collection | 49 | 509 | D |
| 2 | ConServeDebt collection | 79 | 508 | B |
| 3 | Consumer AdjustmentDebt collection | 36 | 499 | D |
| 4 | InDebtedDebt collection | 44 | 496 | D |
| 5 | Colony BrandsDebt collection | 49 | 495 | D |
| 6 | The BureausDebt collection | 55 | 492 | C |
| 7 | Optio SolutionsDebt collection | 44 | 492 | D |
| 8 | UnifinDebt collection | 49 | 485 | D |
Compare side by side: Consumer Adjustment vs Medical Data Systems · Consumer Adjustment vs ConServe · Consumer Adjustment vs InDebted · Consumer Adjustment vs Colony Brands
What people say about Consumer Adjustment
All experiencesNo experiences with Consumer Adjustment yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Consumer Adjustment complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about Consumer Adjustment
How many complaints does Consumer Adjustment have?
Consumer Adjustment has 2,559 complaints on record since August 2013, including 499 in the last 12 months and 27 in the last 30 days. That makes it number 192 of every company by complaints this year.
Does Consumer Adjustment respond to complaints?
Yes. Consumer Adjustment answered 95% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 36/100 (grade D).
What do people complain about most with Consumer Adjustment?
The most common problems are attempts to collect debt not owed (902), took or threatened to take negative or legal action (248), false statements or representation (200).
Is Consumer Adjustment legit?
Consumer Adjustment is a real company with a public complaint record: consumers have complained about it 2,559 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Consumer Adjustment legit? for the signals, red flags and how to protect yourself.
Are complaints about Consumer Adjustment going up or down?
Down. There were 499 complaints in the last 12 months against 587 in the 12 before (-15%). See every month.
How do I file a complaint against Consumer Adjustment?
Complain to Consumer Adjustment in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Consumer Adjustment complaints come from?
Most come from Texas (576), Florida (283), Georgia (274). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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