Case file
Credit reporting
Complaint 15019785 AES / PHEAA
Fixed- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Aug 3, 2025Complaint received
- Aug 3, 2025Sent to AES / PHEAA
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More AES / PHEAA complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | MD | Explained | Yes |
| Sep 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | FL | Explained | Yes |
| Sep 18, 2026 | Student loans | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | OK | Fixed | Yes |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Explained | Yes |
| Sep 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Aug 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Aug 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | FL | Explained | Yes |
| Jul 23, 2026 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MA | Explained | Yes |
| Jul 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jun 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
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