Case file
Mortgages
Complaint 15304283 Hilltop
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Changes in loan terms during the application process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 16, 2025Complaint received
- Aug 16, 2025Sent to Hilltop
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Hilltop complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | TX | In progress | Yes |
| Oct 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | FL | Explained | Yes |
| Oct 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | NV | Explained | Yes |
| Sep 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | TX | Explained | Yes |
| Mar 15, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | GA | Explained | Yes |
| Mar 14, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | MD | Explained | Yes |
| Nov 18, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | NC | Explained | Yes |
| Oct 3, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | TX | Explained | Yes |
| Aug 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WV | Money back | Yes |
| Aug 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
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