Case file
Mortgages
Complaint 32104765 Hilltop
In progress- Product
- Mortgage · Conventional home mortgage
- Detail
- Changes in loan terms during the application process
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Nov 6, 2026Complaint received
- Nov 6, 2026Sent to Hilltop
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Hilltop complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | FL | Explained | Yes |
| Oct 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | NV | Explained | Yes |
| Sep 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | TX | Explained | Yes |
| Aug 16, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | OH | Explained | Yes |
| Mar 15, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | GA | Explained | Yes |
| Mar 14, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | MD | Explained | Yes |
| Nov 18, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | NC | Explained | Yes |
| Oct 3, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | TX | Explained | Yes |
| Aug 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WV | Money back | Yes |
| Aug 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
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