Case file
Mortgages
Complaint 15354036 NOVA Financial
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 18, 2025Complaint received
- Aug 18, 2025Sent to NOVA Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More NOVA Financial complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | AZ | Explained | Yes |
| Jun 18, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | CO | Explained | Yes |
| May 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | AZ | Explained | Yes |
| Dec 11, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | AZ | Explained | Yes |
| Oct 26, 2025 | Mortgages | Trouble during payment processPayment process | AL | Explained | Yes |
| Aug 11, 2025 | Mortgages | Trouble during payment processPayment process | - | Explained | Yes |
| May 23, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AL | Explained | Yes |
| Oct 11, 2022 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Jul 7, 2020 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
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