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Complaint log

NOVA Financial complaint log

The newest complaints about NOVA Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Sep 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCOExplainedYes
Sep 12, 2026Credit reportingIncorrect information on your reportAccount status incorrectNVExplainedYes
Aug 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Aug 11, 2026MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Aug 6, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Jun 18, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCOExplainedYes
Jun 7, 2026Credit reportingIncorrect information on your reportAccount status incorrectCOExplainedYes
May 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
May 19, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
May 13, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCOExplainedYes
May 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Jan 28, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuWAExplainedYes
Dec 11, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Nov 4, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Oct 26, 2025MortgagesTrouble during payment processPayment processALExplainedYes
Oct 13, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Aug 18, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Aug 11, 2025MortgagesTrouble during payment processPayment process-ExplainedYes
Jul 31, 2025MortgagesStruggling to pay mortgageForeclosureAZExplainedYes
Jul 23, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processORExplainedYes
Jul 23, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processAZExplainedYes
Jun 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresORExplainedYes
Jun 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processORExplainedYes
May 23, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedYes
Jan 22, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNVExplainedYes
Sep 27, 2024MortgagesStruggling to pay mortgageForeclosureOHExplainedYes
Sep 9, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefAZExplainedYes
Aug 14, 2023MortgagesStruggling to pay mortgageCOExplainedYes
Aug 1, 2023Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outAZExplainedYes
Jul 3, 2023MortgagesIncorrect information on your reportAccount status incorrectNVExplainedYes
Jul 3, 2023Credit reportingIncorrect information on your reportAccount information incorrectNVExplainedYes
Mar 12, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Dec 1, 2022MortgagesIncorrect information on your reportAccount status incorrectAZExplainedYes
Oct 12, 2022MortgagesIncorrect information on your reportAccount status incorrectAZExplainedYes
Oct 11, 2022MortgagesTrouble during payment processAZExplainedYes
Aug 19, 2022MortgagesIncorrect information on your reportAccount status incorrectAZExplainedYes
Jun 4, 2022MortgagesClosing on a mortgageAZExplainedYes
Mar 28, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Dec 29, 2021MortgagesClosing on a mortgageAZMoney backYes
Oct 1, 2021MortgagesClosing on a mortgageAZExplainedYes
Sep 29, 2021MortgagesClosing on a mortgageAZExplainedYes
Jan 21, 2021Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Sep 17, 2020MortgagesStruggling to pay mortgageAZExplainedYes
Jul 7, 2020MortgagesTrouble during payment processAZExplainedYes
Jun 12, 2020MortgagesClosing on a mortgageCOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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