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Mortgages

Complaint 17955524 NOVA Financial

Explained
Product
Mortgage · Conventional home mortgage
Detail
Escrow, taxes, or insurance
From
Arizona 85741
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 11, 2025Complaint received
  2. Dec 11, 2025Sent to NOVA Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NOVA Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Jun 18, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCOExplainedYes
May 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Oct 26, 2025MortgagesTrouble during payment processPayment processALExplainedYes
Aug 18, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Aug 11, 2025MortgagesTrouble during payment processPayment process-ExplainedYes
May 23, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedYes
Oct 11, 2022MortgagesTrouble during payment processAZExplainedYes
Jul 7, 2020MortgagesTrouble during payment processAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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