Case file
Bank accounts
Complaint 15377880 Kraken
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- No
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 19, 2025Complaint received
- Sep 4, 2025Sent to Kraken (16 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Kraken complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 27, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | ND | No timely reply | No |
| Aug 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | TX | No timely reply | No |
| Apr 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | - | No timely reply | No |
| Feb 27, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | AL | No timely reply | No |
| Nov 18, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | TX | Explained | Yes |
| Oct 23, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | FL | Explained | Yes |
| Oct 31, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | FL | Explained | Yes |
| Feb 1, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | IL | Explained | Yes |
| Aug 22, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | FL | Explained | Yes |
| Jul 20, 2021 | Bank accounts | Managing an accountProblem accessing account | WV | Explained | Yes |
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