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Case file

Money transfers & apps

Complaint 15382536 Airtm

Explained
Company
Airtm
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
-
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 19, 2025Complaint received
  2. Aug 19, 2025Sent to Airtm
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Airtm complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Money transfers & appsProblem with customer service-ExplainedYes
Feb 4, 2026Money transfers & appsProblem with customer service-ExplainedNo
Oct 16, 2025Money transfers & appsProblem with customer service-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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