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Complaint log

Airtm complaint log

The newest complaints about Airtm, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Oct 19, 2026Money transfers & appsProblem with customer service-ExplainedYes
Oct 19, 2026CryptoMoney was not available when promised-ExplainedYes
Oct 11, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Oct 6, 2026CryptoOther service problem-ExplainedNo
Sep 25, 2026Money transfers & appsMoney was not available when promised-ExplainedNo
Sep 25, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedNo
Sep 25, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedNo
Sep 21, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletWVExplainedYes
Sep 20, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedNo
Sep 20, 2026CryptoOther service problem-ExplainedYes
Sep 17, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedNo
Sep 8, 2026CryptoOther transaction problem-ExplainedYes
Sep 7, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Sep 6, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Sep 2, 2026CryptoMoney was not available when promised-ExplainedYes
Aug 28, 2026Money transfers & appsFraud or scam-ExplainedNo
Aug 24, 2026Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedNo
Aug 23, 2026CryptoMoney was not available when promisedDEExplainedNo
Aug 20, 2026CryptoMoney was not available when promised-ExplainedNo
Aug 17, 2026CryptoMoney was not available when promised-ExplainedNo
Aug 11, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedNo
Jul 20, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedNo
Jul 15, 2026CryptoOther transaction problemOHExplainedNo
Jul 12, 2026Money transfers & appsMoney was not available when promisedWAExplainedYes
Jul 3, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Jul 3, 2026CryptoMoney was not available when promisedORExplainedNo
Jun 3, 2026Money transfers & appsFraud or scam-ExplainedNo
May 24, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedNo
Apr 5, 2026Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedYes
Feb 18, 2026Money transfers & appsMoney was not available when promised-ExplainedNo
Feb 4, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Feb 4, 2026Money transfers & appsProblem with customer service-ExplainedNo
Jan 31, 2026CryptoMoney was not available when promisedDEExplainedYes
Jan 29, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Jan 22, 2026Money transfers & appsFraud or scam-ExplainedYes
Jan 20, 2026CryptoFraud or scamDEExplainedYes
Dec 10, 2025Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Oct 20, 2025Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Oct 16, 2025Money transfers & appsProblem with customer service-ExplainedYes
Sep 29, 2025Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Aug 19, 2025Money transfers & appsProblem with customer service-ExplainedYes
Jul 16, 2025CryptoFraud or scam-ExplainedNo
Jun 13, 2025CryptoMoney was not available when promised-ExplainedYes
May 28, 2025CryptoFraud or scam-ExplainedYes
May 5, 2025CryptoMoney was not available when promised-ExplainedYes
Feb 20, 2025Money transfers & appsMoney was not available when promised-ExplainedYes
Feb 13, 2025Money transfers & appsFraud or scam-ExplainedYes
Feb 12, 2025Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Feb 9, 2025Money transfers & appsOther transaction problem-ExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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