Case file
Credit cards
Complaint 15436389 Perpay
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with customer service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 21, 2025Complaint received
- Oct 16, 2025Sent to Perpay (56 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Perpay complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 9, 2026 | Credit cards | Other features, terms, or problemsOther problem | NY | Explained | Yes |
| May 12, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | AL | Explained | Yes |
| Mar 31, 2026 | Credit cards | Other features, terms, or problemsOther problem | IL | Explained | Yes |
| Mar 24, 2026 | Credit cards | Other features, terms, or problemsOther problem | TX | Explained | Yes |
| Feb 23, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | IL | Explained | Yes |
| Jan 21, 2026 | Credit cards | Other features, terms, or problemsOther problem | AR | Explained | Yes |
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