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Mortgages

Complaint 15460510 FB Financial

Explained
Product
Mortgage · Conventional home mortgage
Detail
Delays with the closing process
From
Tennessee 370XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 22, 2025Complaint received
  2. Oct 16, 2025Sent to FB Financial (55 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FB Financial complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 8, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingALExplainedYes
Aug 31, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingMSExplainedYes
Jul 10, 2023MortgagesClosing on a mortgageTNExplainedYes
Oct 14, 2022MortgagesClosing on a mortgageTNExplainedYes
Aug 9, 2022MortgagesClosing on a mortgageTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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