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Credit cards

Complaint 15560121 Novo Platform

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
California 95351
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 27, 2025Complaint received
  2. Aug 27, 2025Sent to Novo Platform
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Novo Platform complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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