Case file
Credit cards
Complaint 1560131 Citibank
Explained- Product
- Credit card
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company chooses not to provide a public response
- Sep 11, 2015Complaint received
- Sep 14, 2015Sent to Citibank (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about balance transfer fee
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 19, 2017 | Credit cards | Balance transfer fee | CA | Money back | Yes |
| Jan 20, 2017 | Credit cards | Balance transfer fee | CA | Money back | Yes |
| Aug 17, 2016 | Credit cards | Balance transfer fee | NY | Explained | Yes |
| Jul 1, 2016 | Credit cards | Balance transfer fee | MD | Explained | Yes |
| Jun 19, 2016 | Credit cards | Balance transfer fee | AL | Money back | Yes |
| Feb 5, 2016 | Credit cards | Balance transfer fee | CA | Money back | Yes |
| Dec 9, 2015 | Credit cards | Balance transfer fee | CA | Explained | Yes |
| Nov 30, 2015 | Credit cards | Balance transfer fee | OH | Money back | Yes |
| Oct 23, 2015 | Credit cards | Balance transfer fee | NY | Money back | Yes |
| Sep 25, 2015 | Credit cards | Balance transfer fee | PA | Money back | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.