Case file
Credit cards
Complaint 1689509 Citibank
Explained- Product
- Credit card
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company chooses not to provide a public response
- Dec 9, 2015Complaint received
- Dec 14, 2015Sent to Citibank (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about balance transfer fee
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 19, 2017 | Credit cards | Balance transfer fee | CA | Money back | Yes |
| Jan 20, 2017 | Credit cards | Balance transfer fee | CA | Money back | Yes |
| Aug 17, 2016 | Credit cards | Balance transfer fee | NY | Explained | Yes |
| Jul 1, 2016 | Credit cards | Balance transfer fee | MD | Explained | Yes |
| Jun 19, 2016 | Credit cards | Balance transfer fee | AL | Money back | Yes |
| Feb 5, 2016 | Credit cards | Balance transfer fee | CA | Money back | Yes |
| Nov 30, 2015 | Credit cards | Balance transfer fee | OH | Money back | Yes |
| Oct 23, 2015 | Credit cards | Balance transfer fee | NY | Money back | Yes |
| Sep 25, 2015 | Credit cards | Balance transfer fee | PA | Money back | Yes |
| Sep 11, 2015 | Credit cards | Balance transfer fee | NY | Explained | Yes |
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