Complaint 1995436 Citibank

Explained

Company: Citibank
Product: Credit card
Issue: Balance transfer fee
From: Maryland 21217
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jul 1, 2016Complaint received
Jul 5, 2016Sent to Citibank (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about balance transfer fee

Received	About	Issue	State	Answer	On time
Apr 19, 2017	Credit cards	Balance transfer fee	CA	Money back	Yes
Jan 20, 2017	Credit cards	Balance transfer fee	CA	Money back	Yes
Aug 17, 2016	Credit cards	Balance transfer fee	NY	Explained	Yes
Jun 19, 2016	Credit cards	Balance transfer fee	AL	Money back	Yes
Feb 5, 2016	Credit cards	Balance transfer fee	CA	Money back	Yes
Dec 9, 2015	Credit cards	Balance transfer fee	CA	Explained	Yes
Nov 30, 2015	Credit cards	Balance transfer fee	OH	Money back	Yes
Oct 23, 2015	Credit cards	Balance transfer fee	NY	Money back	Yes
Sep 25, 2015	Credit cards	Balance transfer fee	PA	Money back	Yes
Sep 11, 2015	Credit cards	Balance transfer fee	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works