Case file
Mortgages
Complaint 15632972 Point Digital Finance
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Paying off the loan
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- Aug 31, 2025Complaint received
- Aug 31, 2025Sent to Point Digital Finance
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Point Digital Finance complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | SC | Explained | Yes |
| Sep 12, 2026 | Mortgages | Trouble during payment processFees charged | MA | Explained | Yes |
| Aug 13, 2026 | Mortgages | Trouble during payment processPaying off the loan | MD | Explained | Yes |
| Jul 20, 2026 | Mortgages | Trouble during payment processLien release | MA | Explained | Yes |
| Jul 13, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | NY | Explained | Yes |
| May 12, 2026 | Mortgages | Trouble during payment processLien release | PA | Explained | Yes |
| Mar 7, 2026 | Mortgages | Trouble during payment processPaying off the loan | FL | Explained | Yes |
| Apr 15, 2025 | Mortgages | Trouble during payment processPaying off the loan | MN | Explained | Yes |
| Feb 22, 2025 | Mortgages | Trouble during payment processInterest rate | CA | Explained | Yes |
| Dec 1, 2024 | Mortgages | Trouble during payment processLien release | FL | Explained | Yes |
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