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Complaint log

Point Digital Finance complaint log

The newest complaints about Point Digital Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMIExplainedYes
Oct 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalFLExplainedYes
Sep 24, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes
Sep 12, 2026MortgagesTrouble during payment processFees chargedMAExplainedYes
Aug 31, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNVExplainedYes
Aug 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Aug 13, 2026MortgagesTrouble during payment processPaying off the loanMDExplainedYes
Aug 12, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresUTExplainedYes
Jul 20, 2026MortgagesTrouble during payment processLien releaseMAExplainedYes
Jul 13, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Jun 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
May 12, 2026MortgagesTrouble during payment processLien releasePAExplainedYes
May 11, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsAZExplainedYes
Apr 3, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Apr 3, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Apr 3, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Apr 3, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Mar 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Mar 7, 2026MortgagesTrouble during payment processPaying off the loanFLExplainedYes
Mar 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalPAExplainedYes
Feb 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Jan 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Dec 7, 2025MortgagesClosing on a mortgageFees or costs after closingNCExplainedYes
Nov 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Nov 5, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMAExplainedYes
Oct 14, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Sep 29, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Aug 31, 2025MortgagesTrouble during payment processPaying off the loanAZExplainedYes
May 17, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Apr 16, 2025MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Apr 15, 2025MortgagesTrouble during payment processPaying off the loanMNExplainedYes
Feb 22, 2025MortgagesTrouble during payment processInterest rateCAExplainedYes
Feb 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNVExplainedYes
Dec 21, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Dec 1, 2024MortgagesTrouble during payment processLien releaseFLExplainedYes
Nov 14, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingILExplainedYes
Nov 8, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Nov 2, 2024MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Oct 28, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalILExplainedYes
Oct 2, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Aug 28, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedYes
Jun 12, 2024MortgagesTrouble during payment processPaying off the loanMAExplainedYes
May 8, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalMDExplainedYes
Apr 26, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processILExplainedYes
Apr 9, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Feb 24, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 28, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresWAExplainedYes
Apr 26, 2023MortgagesTrouble during payment processPAExplainedYes
Dec 27, 2022MortgagesTrouble during payment processCTExplainedYes
Oct 31, 2022MortgagesClosing on a mortgageNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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