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Mortgages

Complaint 15970488 Highlands Residential Mortgage

Explained
Product
Mortgage · VA mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
North Carolina 284XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 17, 2025Complaint received
  2. Sep 17, 2025Sent to Highlands Residential Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Highlands Residential Mortgage complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Jul 16, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingTXExplainedYes
Apr 21, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Nov 7, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOKExplainedYes
Feb 1, 2022MortgagesClosing on a mortgageFLExplainedYes
Mar 25, 2021MortgagesClosing on a mortgageMIMoney backYes
Nov 8, 2020MortgagesClosing on a mortgageTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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