Case file
Auto loans & leases
Complaint 16000988 Automotive Credit
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Problem with additional products or services purchased with the loan
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- No
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 17, 2025Complaint received
- Sep 17, 2025Sent to Automotive Credit
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Automotive Credit complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | WI | Explained | No |
| Mar 18, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | No |
| Jan 14, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | CO | Explained | No |
| Dec 18, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | OH | Explained | No |
| Nov 14, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | NV | Explained | No |
| Sep 21, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | CO | Explained | Yes |
| Sep 21, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | IL | Explained | No |
| Sep 17, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | NV | Explained | No |
| Aug 22, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | IN | Explained | Yes |
| Jun 29, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | TN | Explained | Yes |
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