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Case file

Mortgages

Complaint 16037322 HomePlus

Explained
Company
HomePlus
Product
Mortgage · Conventional home mortgage
Detail
Confusing or misleading advertising or marketing
From
California 91941
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 18, 2025Complaint received
  2. Sep 18, 2025Sent to HomePlus
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HomePlus complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Apr 8, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Mar 15, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jan 4, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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