Mortgage company · complaint record
HomePlus complaints
Filed under HomePlus Corporation
Consumers have filed 6 complaints about HomePlus since 2018, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since January 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 23, 2026
Most complained-about mortgage lenders & servicers
HomePlus complaints by month
The busiest month was January 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How HomePlus answered all time
- Closed with explanation6100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top HomePlus problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
HomePlus compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | HomePlusMortgages | - | 1 | - |
Compare side by side: HomePlus vs Midwest Loan Services · HomePlus vs Truhome Solutions · HomePlus vs NEXA Mortgage · HomePlus vs Hilltop
What people say about HomePlus
All experiencesNo experiences with HomePlus yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest HomePlus complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 23, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 18, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Sep 23, 2023 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Apr 8, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 15, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 4, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about HomePlus
How many complaints does HomePlus have?
HomePlus has 6 complaints on record since January 2018, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does HomePlus respond to complaints?
Yes. HomePlus answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with HomePlus?
The most common problems are closing on a mortgage (2), applying for a mortgage or refinancing an existing mortgage (4).
Is HomePlus legit?
HomePlus is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is HomePlus legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against HomePlus?
Complain to HomePlus in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most HomePlus complaints come from?
Most come from California (4), Florida (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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