Complaint 3180355 HomePlus

Explained

Company: HomePlus
Product: Mortgage · VA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
From: California 92108
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint is the result of an isolated error

Mar 15, 2019Complaint received
Mar 15, 2019Sent to HomePlus
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with HomePlus?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See HomePlus's record

More HomePlus complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
Sep 18, 2025	Mortgages	Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing	CA	Explained	Yes
Apr 8, 2019	Mortgages	Applying for a mortgage or refinancing an existing mortgage	TX	Explained	Yes
Jan 4, 2018	Mortgages	Applying for a mortgage or refinancing an existing mortgage	FL	Explained	No

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works