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Prepaid & gift cards

Complaint 1612389 Netspend

Explained
Company
Netspend
Product
Prepaid card · General purpose card
From
New York 11722
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 18, 2015Complaint received
  2. Oct 21, 2015Sent to Netspend (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Jan 20, 2017Prepaid & gift cardsOverdraft, savings or rewards featuresMOExplainedYes
Oct 28, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresVTExplainedYes
Oct 16, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresAZExplainedYes
Jun 27, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresNEExplainedYes
Jun 21, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresGAExplainedYes
May 9, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresMDExplainedYes
Apr 5, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresMNExplainedNo
Nov 20, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresMEMoney backYes
Jul 14, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresNVMoney backYes
Apr 13, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresTXClosedYes

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