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Prepaid & gift cards

Complaint 1915632 Netspend

Explained
Company
Netspend
Product
Prepaid card · Payroll card
From
Maryland 207XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 9, 2016Complaint received
  2. May 11, 2016Sent to Netspend (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Jan 20, 2017Prepaid & gift cardsOverdraft, savings or rewards featuresMOExplainedYes
Oct 28, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresVTExplainedYes
Oct 16, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresAZExplainedYes
Jun 27, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresNEExplainedYes
Jun 21, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresGAExplainedYes
Apr 5, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresMNExplainedNo
Nov 20, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresMEMoney backYes
Oct 18, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresNYExplainedYes
Jul 14, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresNVMoney backYes
Apr 13, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresTXClosedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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