Case file
Prepaid & gift cards
Complaint 1978312 Netspend
Explained- Product
- Prepaid card · Payroll card
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jun 21, 2016Complaint received
- Jul 13, 2016Sent to Netspend (22 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about overdraft, savings or rewards features
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 20, 2017 | Prepaid & gift cards | Overdraft, savings or rewards features | MO | Explained | Yes |
| Oct 28, 2016 | Prepaid & gift cards | Overdraft, savings or rewards features | VT | Explained | Yes |
| Oct 16, 2016 | Prepaid & gift cards | Overdraft, savings or rewards features | AZ | Explained | Yes |
| Jun 27, 2016 | Prepaid & gift cards | Overdraft, savings or rewards features | NE | Explained | Yes |
| May 9, 2016 | Prepaid & gift cards | Overdraft, savings or rewards features | MD | Explained | Yes |
| Apr 5, 2016 | Prepaid & gift cards | Overdraft, savings or rewards features | MN | Explained | No |
| Nov 20, 2015 | Prepaid & gift cards | Overdraft, savings or rewards features | ME | Money back | Yes |
| Oct 18, 2015 | Prepaid & gift cards | Overdraft, savings or rewards features | NY | Explained | Yes |
| Jul 14, 2015 | Prepaid & gift cards | Overdraft, savings or rewards features | NV | Money back | Yes |
| Apr 13, 2015 | Prepaid & gift cards | Overdraft, savings or rewards features | TX | Closed | Yes |
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