Case file
Bank accounts
Complaint 16128979 Firstbank Puerto Rico
Explained- Product
- Checking or savings account · Checking account
- Detail
- Fees charged for closing account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 23, 2025Complaint received
- Nov 6, 2025Sent to Firstbank Puerto Rico (44 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank Puerto Rico complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 4, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | Explained | Yes |
| Mar 25, 2026 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Aug 22, 2025 | Bank accounts | Closing an accountCan't close your account | OR | Explained | Yes |
| Jul 6, 2025 | Bank accounts | Closing an accountCan't close your account | OR | Explained | Yes |
| Nov 19, 2024 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Oct 4, 2023 | Bank accounts | Closing an accountCan't close your account | AR | Explained | Yes |
| Jun 8, 2023 | Bank accounts | Closing an accountCan't close your account | PR | Explained | Yes |
| Apr 26, 2023 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Aug 17, 2021 | Bank accounts | Closing an accountCan't close your account | RI | Explained | Yes |
| Aug 9, 2021 | Bank accounts | Closing an accountCan't close your account | PR | Explained | Yes |
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