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Money transfers & apps

Complaint 16152556 Ally Financial

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Washington 980XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 24, 2025Complaint received
  2. Sep 24, 2025Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2026Money transfers & appsWrong amount charged or receivedGAExplainedYes
Nov 8, 2024Money transfers & appsWrong amount charged or receivedILExplainedYes
Feb 19, 2024Money transfers & appsWrong amount charged or receivedWAExplainedYes
Apr 21, 2023Money transfers & appsWrong amount charged or receivedAZExplainedYes
Jan 6, 2022Money transfers & appsWrong amount charged or receivedTXMoney backYes
Mar 18, 2021Money transfers & appsWrong amount charged or receivedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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