Complaint 1621888 Netspend

Explained

Company: Netspend
Product: Prepaid card · Payroll card
Issue: Adding money
From: Nevada 89031
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Oct 23, 2015Complaint received
Oct 27, 2015Sent to Netspend (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about adding money

Received	About	Issue	State	Answer	On time
Feb 14, 2017	Prepaid & gift cards	Adding money	-	Explained	Yes
Feb 1, 2017	Prepaid & gift cards	Adding money	IL	Explained	Yes
Jan 19, 2017	Prepaid & gift cards	Adding money	MD	Explained	Yes
Jan 10, 2017	Prepaid & gift cards	Adding money	CA	Explained	Yes
Aug 29, 2016	Prepaid & gift cards	Adding money	NY	Explained	Yes
Apr 23, 2016	Prepaid & gift cards	Adding money	IL	Explained	Yes
Feb 17, 2016	Prepaid & gift cards	Adding money	TX	Explained	Yes
Dec 22, 2015	Prepaid & gift cards	Adding money	MI	Explained	Yes
Dec 1, 2015	Prepaid & gift cards	Adding money	IN	Explained	Yes
Nov 6, 2015	Prepaid & gift cards	Adding money	OR	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works