Complaint 1791154 Netspend

Explained

Company: Netspend
Product: Prepaid card · Transit card
Issue: Adding money
From: Texas 75835
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Feb 17, 2016Complaint received
Feb 22, 2016Sent to Netspend (5 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about adding money

Received	About	Issue	State	Answer	On time
Feb 14, 2017	Prepaid & gift cards	Adding money	-	Explained	Yes
Feb 1, 2017	Prepaid & gift cards	Adding money	IL	Explained	Yes
Jan 19, 2017	Prepaid & gift cards	Adding money	MD	Explained	Yes
Jan 10, 2017	Prepaid & gift cards	Adding money	CA	Explained	Yes
Aug 29, 2016	Prepaid & gift cards	Adding money	NY	Explained	Yes
Apr 23, 2016	Prepaid & gift cards	Adding money	IL	Explained	Yes
Dec 22, 2015	Prepaid & gift cards	Adding money	MI	Explained	Yes
Dec 1, 2015	Prepaid & gift cards	Adding money	IN	Explained	Yes
Nov 6, 2015	Prepaid & gift cards	Adding money	OR	Explained	Yes
Oct 23, 2015	Prepaid & gift cards	Adding money	NV	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works