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Auto loans & leases

Complaint 16337099 Prizm Financial

Explained
Product
Vehicle loan or lease · Loan
Detail
Loan sold or transferred to another company
From
Virginia 24202
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 2, 2025Complaint received
  2. Oct 2, 2025Sent to Prizm Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Prizm Financial complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Aug 26, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedNYMoney backYes
Aug 23, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYMoney backYes
May 7, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLMoney backYes
Apr 16, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Nov 14, 2025Auto loans & leasesManaging the loan or leaseBilling problemVAMoney backYes
Nov 8, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedMOMoney backYes
Apr 30, 2023Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyINExplainedYes
Dec 12, 2022Auto loans & leasesManaging the loan or leaseBilling problemNVExplainedYes
Feb 1, 2016Auto loans & leasesManaging the loan or leaseDEMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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