Complaint log
Prizm Financial complaint log
The newest complaints about Prizm Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Money back |
| Aug 26, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Aug 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Aug 20, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 6, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jul 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jun 25, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Money back |
| Apr 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 17, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 17, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Nov 14, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Nov 8, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Oct 6, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Money back |
| Oct 2, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Sep 15, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| May 29, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Dec 17, 2024 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Money back |
| Dec 26, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 1, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 17, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Money back |
| May 1, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 30, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 7, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 12, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 21, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 14, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 28, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 7, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 5, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Money back |
| May 5, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 21, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Money back |
| Nov 27, 2018 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 9, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 19, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 19, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Money back |
| Dec 5, 2017 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Money back |
| Nov 22, 2017 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Money back |
| Oct 1, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Sep 7, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Money back |
| Jun 14, 2017 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Money back |
| Jan 6, 2017 | Auto loans & leases | Taking out the loan or lease | Explained |
| Dec 29, 2016 | Auto loans & leases | Problems when you are unable to pay | Money back |
| Dec 20, 2016 | Auto loans & leases | Problems when you are unable to pay | Money back |
| Nov 9, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Feb 1, 2016 | Auto loans & leases | Managing the loan or lease | Money back |
| Jun 25, 2015 | Auto loans & leases | Problems when you are unable to pay | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works