Case file
Credit reporting
Complaint 16370589 Upgrade
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Problem canceling credit monitoring or identify theft protection service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 4, 2025Complaint received
- Oct 4, 2025Sent to Upgrade
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Upgrade complaints about credit monitoring or identity theft protection services
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | FL | In progress | Yes |
| Aug 7, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | TX | Explained | Yes |
| May 27, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | AL | Explained | Yes |
| Apr 26, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | TX | Explained | Yes |
| Mar 23, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | TN | Explained | Yes |
| Dec 13, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | OH | Explained | Yes |
| Aug 11, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | CA | Explained | Yes |
| Feb 16, 2025 | Payday & personal loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | PA | Explained | Yes |
| Dec 18, 2024 | Payday & personal loans | Credit monitoring or identity theft protection servicesBilling dispute for services | CA | Explained | Yes |
| Jun 13, 2024 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | KS | Explained | Yes |
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