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Case file

Credit reporting

Complaint 22625510 Upgrade

Explained
Company
Upgrade
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Received unwanted marketing or advertising
From
Alabama 35601
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 27, 2026Complaint received
  2. Jun 11, 2026Sent to Upgrade (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Oct 13, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesFLIn progressYes
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Oct 4, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Aug 11, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
Feb 16, 2025Payday & personal loansCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedPAExplainedYes
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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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