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Payday & personal loans

Complaint 16438145 Capital One

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Title loan
From
Texas 75052
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 8, 2025Complaint received
  2. Oct 8, 2025Sent to Capital One
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital One complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
May 18, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Apr 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Oct 3, 2025Payday & personal loansProblem with the payoff process at the end of the loanMSExplainedYes
May 19, 2025Payday & personal loansProblem with the payoff process at the end of the loanRIExplainedYes
Sep 16, 2024Payday & personal loansProblem with the payoff process at the end of the loanORExplainedYes
Oct 10, 2023Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Sep 28, 2023Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Dec 16, 2022Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
May 6, 2022Payday & personal loansProblem with the payoff process at the end of the loanLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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