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Mortgages

Complaint 16528769 Shellpoint Mortgage Servicing

Explained
Product
Mortgage · Conventional home mortgage
Detail
Other problem getting your report or credit score
From
Florida 34953
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 12, 2025Complaint received
  2. Oct 12, 2025Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about unable to get your credit report or credit score

ReceivedAboutIssueStateAnswerOn time
Aug 21, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedNo
May 23, 2026MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMIExplainedYes
Apr 10, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMOExplainedYes
Mar 30, 2026MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Nov 17, 2025MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMIExplainedYes
Oct 16, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Sep 18, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNJExplainedYes
May 16, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreAZExplainedYes
May 15, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTNExplainedYes
Apr 7, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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