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Bank accounts

Complaint 16604352 Ofg Bancorp

Explained
Product
Checking or savings account · Checking account
Detail
Problem making or receiving payments
From
Puerto Rico 00716
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 15, 2025Complaint received
  2. Oct 15, 2025Sent to Ofg Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ofg Bancorp complaints about managing an account

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedPRExplainedYes
Sep 21, 2026Bank accountsManaging an accountDeposits and withdrawalsVIIn progressYes
Sep 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Sep 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Sep 7, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Aug 19, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Aug 19, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Jul 24, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Jul 3, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedPRExplainedYes
Jul 1, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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