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Money transfers & apps

Complaint 16621773 Kraken

Explained
Company
Kraken
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Wisconsin 537XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 17, 2025Complaint received
  2. Oct 17, 2025Sent to Kraken
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about trouble accessing funds in your mobile or digital wallet

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletWVExplainedYes
Sep 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCOExplainedYes
Jul 23, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletOHExplainedYes
Jul 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Feb 26, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTXExplainedNo
Jan 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletVAExplainedYes
Oct 31, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletPAExplainedYes
Oct 22, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Oct 10, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletTXExplainedYes
Mar 15, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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