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Money transfers & apps

Complaint 19827419 Kraken

Explained
Company
Kraken
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Texas 75082
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 26, 2026Complaint received
  2. Mar 19, 2026Sent to Kraken (21 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about trouble accessing funds in your mobile or digital wallet

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletWVExplainedYes
Sep 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCOExplainedYes
Jul 23, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletOHExplainedYes
Jul 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Jan 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletVAExplainedYes
Oct 31, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletPAExplainedYes
Oct 22, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Oct 17, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletWIExplainedYes
Oct 10, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletTXExplainedYes
Mar 15, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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