Complaint 16636868 Customers Bancorp

Explained

Company: Customers Bancorp
Product: Money transfer, virtual currency, or money service · Domestic (US) money transfer
Issue: Other transaction problem
From: Florida 34744
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Oct 16, 2025Complaint received
Oct 16, 2025Sent to Customers Bancorp
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about other transaction problem

Received	About	Issue	State	Answer	On time
Sep 9, 2026	Money transfers & apps	Other transaction problem	-	Explained	Yes
Jan 7, 2026	Money transfers & apps	Other transaction problem	CA	Explained	Yes
Apr 26, 2024	Money transfers & apps	Other transaction problem	NV	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works