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Money transfers & apps

Complaint 18563873 Customers Bancorp

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
California 92128
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 7, 2026Complaint received
  2. Jan 8, 2026Sent to Customers Bancorp (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about other transaction problem

ReceivedAboutIssueStateAnswerOn time
Sep 9, 2026Money transfers & appsOther transaction problem-ExplainedYes
Oct 16, 2025Money transfers & appsOther transaction problemFLExplainedYes
Apr 26, 2024Money transfers & appsOther transaction problemNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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