Case file
Money transfers & apps
Complaint 16644865 Synchrony
Explained- Company
- Synchrony
- Product
- Money transfer, virtual currency, or money service · Mobile or digital wallet
- Issue
- Fraud or scam
- From
- Massachusetts 016XX
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 17, 2025Complaint received
- Oct 17, 2025Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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