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Case file

Credit reporting

Complaint 17809594 First Portfolio Servicing

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Didn't receive services that were advertised
From
Pennsylvania 189XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Dec 7, 2025Complaint received
  2. Jan 7, 2026Sent to First Portfolio Servicing (31 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Portfolio Servicing complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesMIExplainedYes
Aug 28, 2025Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
Jun 9, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesAZExplainedYes
Aug 8, 2024Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
Apr 30, 2023Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesMSExplainedYes
Apr 11, 2023Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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