Case file
Prepaid & gift cards
Complaint 17872781 Excella Recovery Group
No timely reply- Company
- Excella Recovery Group
- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Trouble getting information about the card
- From
- South Carolina 29920
- Filed by
- Phone
- Company's answer
- Untimely response
- On time
- No
- Nov 25, 2025Complaint received
- Dec 9, 2025Sent to Excella Recovery Group (14 days later)
- AnsweredUntimely response
Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.
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