Complaint log
Excella Recovery Group complaint log
The newest complaints about Excella Recovery Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 25, 2025 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | No timely reply |
| Feb 28, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | No timely reply |
| May 26, 2016 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | No timely reply |
| Sep 29, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | No timely reply |
| Sep 1, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Aug 20, 2015 | Payday & personal loans | Can't contact lender | Explained |
| Aug 18, 2015 | Payday & personal loans | Applied for loan/did not receive money | Explained |
| Aug 11, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jul 2, 2015 | Payday & personal loans | Received a loan I didn't apply for | Explained |
| Jun 29, 2015 | Payday & personal loans | Charged fees or interest I didn't expect | Explained |
| May 22, 2015 | Debt collection | Taking/threatening an illegal actionSued w/o proper notification of suit | Closed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works