Case file
Credit reporting
Complaint 17891017 USAA
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 1, 2025Complaint received
- Dec 1, 2025Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 14, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Jul 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | MT | Explained | Yes |
| Jun 10, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jun 7, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | WI | Explained | Yes |
| May 1, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Apr 9, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | GA | Explained | Yes |
| Mar 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Feb 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | NM | Explained | Yes |
| Jan 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | MT | Explained | Yes |
| Dec 5, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | FL | Explained | Yes |
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