Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 17897449 Mercari

Explained
Company
Mercari
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
Florida 34654
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 9, 2025Complaint received
  2. Dec 17, 2025Sent to Mercari (8 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Mercari?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Mercari's record

More Mercari complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Jun 28, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardALExplainedYes
Feb 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Dec 31, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
Mar 5, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Dec 16, 2024Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardARExplainedYes
Nov 13, 2024Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
May 11, 2024Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
Jul 6, 2023Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardCAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience