Complaint 1798256 Securus J

Explained

Company: Securus J
Product: Prepaid card · Mobile wallet
Issue: Fraud or scam
From: North Carolina 280XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Feb 22, 2016Complaint received
Feb 25, 2016Sent to Securus J (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works