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Case file

Credit cards

Complaint 18055182 Sparrow Financial

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Can't close your account
From
Michigan 49424
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 5, 2025Complaint received
  2. Dec 16, 2025Sent to Sparrow Financial (41 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sparrow Financial complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Aug 23, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Mar 31, 2026Credit cardsClosing your accountCan't close your accountRIExplainedYes
Oct 11, 2025Credit cardsClosing your accountCompany closed your accountMAExplainedYes
May 22, 2025Credit cardsClosing your accountCompany closed your accountFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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